SHIPPING & RETURNS
Shipping Policy
How long does it usually takes to ship out items once payment is made?
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Lasaint Jo process your order within 48 hours and will ship within the next 48 hours. Item will be delivered to your doorstep in the next 3-8 days (Gdex)
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Return & Exchange Policy
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Returns can only made one time per order number. Meaning that any order made with return credit cannot be returned the consequent time.
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Items must be in its original condition (tag intact, unworn, unwashed and unaltered). Exchanges for articles which do not meet all mentioned conditions will be duly declined. All items are not to be soaked. If color runs due to this reason, item/s is strictly not returnable.
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All return must include the INVOICE SLIP . You may reprint it under your Account if lost.
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The Return department will get back to you once a return item is received by us and we will email your credit voucher once the item is received. This normally takes 2-3 working days.
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All returns which do not meet the above-mentioned criterias will be strictly declined and forfeited.